📍 Mesquite Location
3865 Childress Ave, Mesquite, TX 75150
📍 Greenville Location
3931 Joe Ramsey Blvd East, Suite D, Greenville, TX 75401

Patient Resources

Helpful information, forms, and resources to make your care simple and stress-free, so you can focus on your recovery with confidence.

For New Patients

New Patient Onboarding

Everything you need to prepare for your visit, from appointment requirements to insurance, policies, and patient portal access.

Appointment Preparation

  • Please arrive 10–20 minutes early. Failure to do so may require your appointment to be rescheduled.
  • Bring a valid Texas photo ID.
  • Carry all active insurance identification cards.
  • Bring an updated list of all current medications.
  • Provide your most recent Primary Care Physician visit note and latest laboratory results.

Insurance & Payment

Copayments, deductibles, and coinsurance are collected at check-in. If you have questions regarding your coverage or expected payment, our staff will gladly assist you before your appointment.

Cancellation Policy

Please notify our office at least 24 hours in advance if you need to cancel or reschedule. Missed appointments or late cancellations may be subject to applicable fees.

Important Reminder

Please ensure your contact details, medications, and medical history are current. Arriving late may require your visit to be rescheduled, depending on physician availability.

Healow Patient Portal

Patient Records & Check In

Patient Resources

Patient Forms

Download, print, or securely complete your forms online before your appointment for a faster and smoother check-in.

New Patient Forms

New Patient Form

Registration & medical history

Records Request Form

Authorization to obtain medical records

Registro de Paciente Nuevo

Formulario de registro en Español

Existing Patient Forms

Medical Records Release Form

For returning patients

Print & Fill Instructions

  • Complete all pages except the signature sections.
  • Sign the documents during check-in with our staff.
  • If you are unable to complete the paperwork beforehand, please arrive at least 1 hour early.

Submit Online Instructions

  • Complete every required field.
  • Do not abbreviate your name.
  • Enter your email address when prompted.
  • Verify your email using the Adobe confirmation message.
  • You do not need to download or email the completed forms—we receive them automatically after verification.
Insurance & Billing

Insurances Accepted

We proudly accept a wide range of insurance providers. Please contact our office to verify your individual coverage before your appointment.

Accepted Insurance Providers

  • AARP
  • Aetna
  • Blue Cross and Blue Shield (BCBS)
  • Care Improvement Plus
  • Champ VA
  • Cigna
  • GEHA
  • Humana
  • Medicare
  • Molina Marketplace
  • Sana Benefits
  • Tricare
  • UHC Compass (HealthSelect)
  • UHC West
  • UMR
  • United Health
  • Wellmed
  • Workers Compensation

This list is subject to change without notice. Please call (972) 681-7246, extension 39, to confirm or verify your insurance coverage.

Disclaimer: We do not participate in every plan offered by the insurance companies listed. Coverage may vary depending on your specific insurance plan. Please contact our office to confirm whether your particular plan is accepted before scheduling your appointment.

Flexible Payment Options

We also offer bundled cash pricing for injections and office visits. Contact our team for additional details.

Hinkapin Health

Convenient financing is available through CareCredit for qualified patients, helping make treatment more affordable.

CareCredit
AARP
AETNA
Blue Cross Blue Shield
Champ VA
Humana
Medicare
Molina
Tricare
United Healthcare
GEHA
WellMed
And More...
Pain Relief

READY TO START YOUR RECOVERY?

Take the first step towards better pain management and a better quality of life. Our team is here to help you find the right path forward.